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General
Webshop & Subscriptions
If you have made purchases in our webshop, you will find them in your account if you created one when you placed your order. You can log in to access your account at the top right, under the 'little doll' icon.
You can cancel your subscription in your own account after logging in. You can log in to access your account at the top right by the icon with 'the little puppet'.
The period of registration is tacitly renewed for an indefinite period, unless written notice of termination is given by the expiry of the agreed term, subject to a notice period of up to 1 month, depending on the collection period. The Agreement may be terminated on a daily basis from then on, subject to a notice period of up to 1 month.
Example: The Customer has taken out a Subscription on 1 March 2024 for the minimum term of 6 months. Each time on the 1st of the month, the Subscription fee is collected automatically. On 1 September 2024, the Subscription is tacitly renewed for an indefinite period. The Customer decides to cancel his subscription on 13 November 2024. At that time, the billing cycle also ends immediately. No new Subscription fees will therefore be charged from that point onwards. The notice period is at least 1 month. As the Subscription fee is debited on the 1st of each month and the billing cycle ends immediately, the Subscription ends on the day on which the new payment would take place. So on 1 December 2024. From then on, the Customer can no longer use the services and facilities that were covered by the Subscription.
See Article 7. Termination of the Subscription in our GTC
Coronavirus
- abnormalities and functional disorders of the airways and lungs;
- chronic heart disease;
- diabetes mellitus (diabetes);
- severe kidney disease leading to dialysis or kidney transplantation;
- reduced resistance to infections:
- due to medication for autoimmune diseases,
- After organ transplantation,
- In haematological disorders (blood diseases),
- in congenital or later-life immune disorders requiring treatment,
- during chemotherapy and/or radiotherapy in cancer patients;
- HIV human immunodeficiency virus infection in consultation with the practitioner.
Stay home with complaints of a nasal cold or cough, sore throat or fever. These are mild symptoms. Avoid social contact. Limit visits to vulnerable people. Call a GP only if symptoms worsen (fever > 38 degrees Celsius and difficulty breathing) and you need medical attention.
Mild cold symptoms include: nasal cold, runny nose, sneezing, sore throat and mild cough and elevation up to 38.0 degrees Celsius.
We don't know that very well yet. COVID-19 is caused by a new virus. It is then important to get very detailed information to determine exactly how dangerous the virus is. More information is needed about the spread of the virus, even in people who get sick only slightly or not at all.
Avoid contact with other people as much as possible. Avoid large gatherings and public transport. Everyone is urged to limit visits to people with health problems. Observe standard hygiene measures and definitely stay away from people who are ill. Read more about standard hygiene measures here.
Anyone over 70 and people with underlying suffering are especially vulnerable if they get COVID-19. For this reason, limit contact with these groups and definitely do not visit if you have symptoms such as fever, cough or cold.
People with fever or cold symptoms should stay at home. You should then also limit your social contacts. A day after the symptoms pass, you are no longer contagious.
No. We see that infection with the virus has the same course as in women who are not pregnant. To our knowledge, there is no increased risk of miscarriage or birth defects from infection with this virus. With the data currently known, the consequences of infection with COVID-19 in a pregnant woman do not seem to be different for the child and the mother than other infectious diseases that cause fever.
- Wash your hands regularly with soap and water
- Cough and sneeze into the inside of your elbow
- Use paper tissues
- No shaking hands
There is no cure for the new coronavirus (yet). Paracetamol and ibuprofen do not help cure from the virus, but can reduce symptoms of fever, sore throat and malaise. There is now no evidence that the use of paracetamol or ibuprofen (or diclofenac, or naproxen, so-called NSAIDs) actually worsens the illness caused by the virus. Paracetamol is preferred as it causes the fewest side effects.
medical staff. People who work with (potentially) infected people use professional face masks. These masks only help if you use them in the right way; they should close very tightly over nose and mouth and you should change them regularly. The simple (paper) mouth caps that many people use do not protect the wearer from the virus. Improper use of mouth caps gives false security.
No, this form of cleaning is not used to prevent infection or to treat coronavirus infection. The virus may be present in the nose and/or throat. Therefore, cleaning the throat or nose separately has no effect. Inserting disinfectant solution into the nose may cause damage to the mucous membranes. This may increase the risk of bacterial infection or could even increase the spread of the coronavirus.